Dressing

FAQs

BUY ON MADAM DRESSING

 

How to buy on Madam DRESSING?

  • You become a member of the site in one minute.
  • You review the ads placed by sellers.
  • You buy the item you want.
  • Once the seller is informed, he sends us the product.
  • Our experts verify compliance with the ads.
  • If the product is not in conformity with the ad, Madam DRESSING will fully refund you immediately.
  • If the product is authentic and consistent with the ad for sale, you will receive it accompanied with a seal.

 

What are the advantages of buying on MADAME DRESSING?

  • You are guaranteed of buying a product verified by our experts. You receive the product which you purchased, accompanied by a seal signed by our expert.
  • Confidentiality
  • Your identity and your details are confidential and are never made public.
  • A secure transaction
  • You make a purchase on a space entirely secured and provided by our partners. You are fully and immediately refunded if the purchased product is considered by our experts to not comply with the description of the seller.

 

How to ask a question about a product?

If you are interested in a product and you want to obtain additional information not included in the description of the ad, you have the opportunity to ask the seller a question. To do this, simply ask your question below "leave a comment for the seller", (at the bottom of the price). Write your question and then click "Validate" (arrow to the right of your comment). After moderation, it will be transferred as soon as possible to the seller. The response from the seller will be sent to you by email or notification and you can see it by clicking on the message received.

 

How can I be sure of my purchase?

MADAME DRESSING acts like a trusted intermediary between buyer and seller. When you make a purchase, your money is blocked in an escrow account at the bank. The seller validates the sale and sends the product to MADAME DRESSING. It is then authenticated and judged as described by experts, before shipping to you. It's only 7 days after you have received the product that we pay the seller. So you limit all risks of dispute with the seller.

In the case where the seller does not validate the sale or does not send the product to us, you are completely and immediately refunded.

 

How to Sell on MADAME DRESSING?

  • You become a member of the site in a minute.
  • You place your ad for free.
  • Your ad is then moderated within 24 working hours and put online on the site.
  • In order to maximize your chances of a sale, Madam DRESSING can put the picture of your item on the foreground of our site and application in the new section.
  • Your item is sold on MADAME DRESSING. You are informed about the transaction.
  • You confirm the sale, then send your article to the following address: Madame Dressing , 31 harursha Street , 4361311 Raanana –Israel
  • Shipping charges are offered by MADAME DRESSING, simply follow our recommendation in order to edit the sending voucher.
  • The maximum sum insured is set at up to 500 Nis
  • If your item exceeds 2000 Nis shipping costs are your responsibility. MADAME DRESSING recommends you send your product with the optional Declared Value or insurance.
  • Independent experts check the compliance with the ad of your article.
  • If the item is validated, you will receive payment of your sale, on the Monday following a period of 7 days after receipt by the buyer. The MADAME DRESSING commission is already deducted from the sales price.
  • Madam DRESSING takes a variable commission between 16% and 30% of the selling price of the product if it is sold more than 215 Nis, flat fee of 50 Nis if this article has a lower value 215 Nis and fixed cost 35 nis added to the buyer's costs for the delivery of the purchased item.
  • For more information review our sale section

 

What are the advantages of selling on MADAME DRESSING?

  • Free avertissement
  • You sell with no posting online charges.
  • Confidentiality
  • Your personal data are confidential and are never made public.
  • Dedicated services
  • You get the services of a recognized site, specialist in the sale of luxury goods (qualified traffic and community, optimized your product online, expertise...). So you put all the chances to sell quickly on your side.
  • You sell at a fixed price, and not at auction. You are aware of the amount of your gain.
  • A guaranteed payment
  • You are guaranteed to be paid once your item is sold, the funds from the buyer having been previously blocked on an escrow bank account.
  • A predefined commission:
    • 30 Nis for items with a price between 90 and 130 Nis
    • 50 Nis for items with a price between 131 and 215 Nis
    • 20% for items with a price between 216 and 435 Nis
    • 23% for items with a price between 436 and 1099 Nis
    • 22% for items with a price between 2000 and 3999 Nis
    • 20% for items with a price between 4000 and 8000 Nis
    • 18% for items with a price between 8001 and 12999 Nis
    • 16% for items with a price between 13000 and 45000 Nis

 

Which products are being sold on MADAME DRESSING?

On MADAME DRESSING, you can sell all of your item brands in existing categories of MADAME Dressing. The moderation team of MADAME DRESSING reserves the right to refuse the ads placed by sellers, or to accept unsigned exceptional products.

 

How much comes from a sale?

Every sale is free. Your gain is indicated on the form of sale and remains available on your MADAME DRESSING account. It corresponds to the price displayed to the customer minus the MADAME DRESSING commission.

Once your item has been sold, you have the choice between a payment by bank transfer or leave your money at Madam Dressing in your wallet to use to purchase an item at MADAME DRESSING. If you want to be paid by bank transfer, you must fill in your bank details in the “my account" section.

For more information see our: means of payment.

 

When does the seller receive his payment?

Payment is sent to the seller the Monday following a period of 7 days after receipt of the package by the buyer. In practice, and except in exceptional cases, the delay between the sending of the product by the seller and payment is between 2 and 3 weeks.

 

Can I modify my ad?

You can at any time delete your ad, change your selling price or add photos from the seller section in my account. Know that it is not possible to change the text of your ad from my account. If you want to modify or add information, please send your new text by email, to the following address: contact@madamedressing.com

 

What is the process of information when selling?

  • If your item is not the subject of a negotiated offer:
  • Once your item has been purchased on the site, you will receive an email and a notification.
  • In the case where you have not confirmed your sale from your seller account within 24 hours of purchasing your product, a reminder e-mail will be sent to you.
  • If you agree to the sale, an email request for the package is sent to you.
  • If you refuse the sale, an email from consideration of your refusal is sent to you.
  • You receive an e-mail or a notification when your package has been received by Madam DRESSING.
  • An e-mail or a notification is sent to report on the result of expertise.
  • In the event of non-compliance, customer service will contact you by email or notification. The sale may be cancelled.
  • 7 days after receipt of your item by the buyer, you receive an e-mail confirming the payment of your sale. A survey of satisfaction may also be sent to you.
  • If your item  is the subject of a negotiated offer:
  • You receive a negotiated proposed offer from a buyer by email or notification
    • Offer accepted:
    • If you accept the offer negotiated by the buyer, an e-mail or send request notification of the package is sent to you.
    • Offer declined:
    • In the case where you do not accept the offer negotiated by the buyer, the sale is cancelled.
    • Counteroffer:
    • If you propose a counter-offer to the buyer, you receive an e-mail or a notification informing you of the decision of the buyer.
    • If the counter-offer is accepted, an e-mail or send request notification of the package is sent to you.
    • In the case where the counter-offer is refused, the sale is cancelled.
  • You receive an e-mail or a notification when your package has been received by Madam DRESSING.
  • An e-mail or a notification is sent to report on the result of expertise.
  • In case of nonconformity, customer service will contact you by mail or a notification. The sale is cancelled.
  • 7 days after receipt of your item by the buyer, you receive an e-mail or a notification confirming payment of your sale. A satisfaction survey will also be sent to you.

 

Is payment secure?

All payments in Credit card, Visa, MasterCard, is done in secure systems. MADAME DRESSING has also subscribed to the secure device, which aims to strengthen the security of online payments through the authentication of the purchaser as owner of the credit card. If your bank is enrolled in the 3D secure program, you are asked, upon payment, an additional security code. The transmission of the code is different depending on your bank. Either a permanent code received you by your bank for online purchases (password, date of birth, ect.) or you receive a one-time code on your mobile phone.

You don't need to download or activate additional software. The entrance to your credit card information is encrypted and protected (SSL encryption protocol).

What are my payment options?

There are several ways of payment on MADAME DRESSING:

  • Payment by credit card
  • MADAME DRESSING accepts credit cards, Visa, MasterCard. You don't need to download or activate additional software. Entering your bank data is encrypted and protected any payment by credit card, Visa, MasterCard is carried out with the secure system.
  • The payment by bank transfer
  • You also have the possibility to pay your order by making a bank transfer. Bank details at MADAME DRESSING (RIB) are communicated by email once the order is completed. You have 7 days to make the transfer.
  • For more information, please see the specific means of payment page.

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